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Covid 19 Update.

In our continuing effort to ensure the safety of pets, customers and staff, we would encourage customers to take the following into consideration:

• If your pet is on regular medication, please ensure you pre-order (preferably 48hrs notice) and ideally pay with a debit/credit card over the phone. This will ensure customers spend a minimal amount of time in the surgery.
• When collecting medication, please use the Hand sanitiser available and leave a suitable amount of space between yourself, other customers and staff
• We will only be able to carry out home visits for urgent cases for at least the next 4 weeks. If your pet needs a nail clip, vaccination booster or parasite medication, we will not be able to visit your home to carry out these treatments.
• Our Barnstaple Cross and Bernaville surgeries are currently open as normal, but with restrictions on the amount of people. We would ask you notify us of your arrival and then wait in your car until your appointment time.
• For our farming clients, we ask that you phone for advice on any medical situation in the first instance. A vet will then make a decision on either a visit or medication.

We appreciate the difficulties this pandemic is causing everyone, but we want to be prepared and pro-active in our planning.